Domestic Shipments (USA)
Orders are shipped via USPS, FedEx or UPS depending on the method chosen during checkout. Please allow 3-6 business days after shipment for your order to arrive unless otherwise noted. Tracking information will be provided once the item(s) have shipped.
International Shipments (Outside USA)
In accordance with the law, all international orders will have the full value declared on customs forms. Please be aware of your countries import duties, fees, VAT taxes, and other charges, as some of these can be costly. Depending on your country of residence, you may be subject to customs shipment delays, duties and brokerage/clearance entry fees for which you will be responsible for. These fees are not included in the price of the item or the shipping costs and are the customer’s responsibility. Fido's Collars cannot be held responsible for these charges and cannot refund you if you refuse to pay these fees.
For international orders please allow 10-28 days for standard delivery. Expedited delivery times are posted above. Please remember your item may be held in customs and encounter additional delays beyond our control.
Since all our items are custom made to order, we will need 6-8 business days to create your custom collar. We do offer a Rush service for a fee. Rush orders are made and shipped within 48 hours of ordering. Rush service will be shown as an option for the item your are ordering. Rush fees are per order, not per item. If you order two items, you only need to select Rush for one of them.